OUR CLIENTS

12

Recovery Centers of America Healthcare Consulting; Technical Writing

Preparation of mental health outpatient manual containing the policies and procedures required to comply with Pennsylvania Office of Mental Health and Substance Abuse Services (OMHSAS) regulations.

13

Horizon House Project Management; Healthcare Consulting; Technical Writing; Proposal Development and Production

Professional consulting for behavioral health administration, program operations and development; preparation of written assignments including request for proposal preparation, policies and procedures, the preparation of formal reports; business analysis of program operations, data analysis; and program management.

14

York / Adams Drug & Alcohol Commission Business Analysis; Compliance Monitoring; Specialized Training and Technical Assistance; Budgeting; Financial Report Preparation

Consulting engagement to prepare year-end financial statement for submission to the Pennsylvania Department of Drug and Alcohol Programs.  Reconciliation of financial records to York County accounting processes and prepare financial workpapers.  Advise management of fiscal process improvements.

Mark C. Fox & Associates, Inc.

Mark C. Fox and Associates, Inc. Business Analysis; Strategic Planning; Healthcare Consulting; Program Development and Implementation; Technical Writing; Business Strategy and Model Development

Market research and analysis; marketing materials preparation, and assisted in business formation, strategic planning, analysis, and report writing.

15

County Commissioners Association of Pennsylvania / COMCARE Healthcare Consulting; Technical Writing; Market Research

Provide research and production of whitepaper outlining the values of the Pennsylvania HealthChoices Program for the past 20 years (20-year anniversary of the PA HealthChoices Medicaid Managed Care Program – 1997 to 2017).  Conduct research, schedule and conduct key respondent interviews, analyze program data and author whitepaper.

Produce monthly newsletter including behavioral health industry news and information.

16

Montgomery County, Pennsylvania Project Management; Business Analysis; Workflow Process Diagramming; Finding the Right Information Technology; Strategic Planning; Technical Writing; Specialized Training and Technical Assistance; Business Strategy and Model Development; Proposal Development and Production; Request for Proposals Preparation

Conduct analysis of Behavioral Health and Developmental Disabilities operations business rules and operational process flows; evaluation of existing information systems and develop functional requirements for new information system solution; prepare request for proposal document(s); evaluate respondents; and provide project management for information system implementation.

17

Northampton Community College Technical Writing; Specialized Training and Technical Assistance

Coursework Preparation / Classroom Instruction

Personal Care Home Administrator Certification Training Program and Continuing Education Training Program. 

18

Arista | MD Project Management; Business Analysis; Technical Writing; Proposal Development and Production

Manage project for the development of proposal a Hospitala for a national community health electronic consult partner.  Lead proposal development team; applying lean principles, assigned tasks and compiled produced materials to produce a submission-ready project proposal.  Facilitated meetings and deadlines with project sponsors and team members.

19

Capital Area Behavioral Health Collaborative, Inc. Project Management; Business Analysis; Technical Writing; Specialized Training and Technical Assistance; Business Strategy and Model Development; Root Cause Analysis and Recommendations

Planning for the preparation of required Root Cause Analysis (RCA) and Action Plan Recommendations that focus on the Health Effectiveness Data and Information Set (HEDIS) measure of follow-up after hospitalization.  Facilitate planned work-session with key stakeholders; conduct business and data analysis; and, report findings, root causes, and recommendations for the action plan.

22

Bucks County, Pennsylvania Project Management; Business Analysis; Workflow Process Diagramming; Compliance Monitoring; Technical Writing; Specialized Training and Technical Assistance; Change Management Consulting; Supervision

Business Analysis and Project Management Leader for the implementation of Netsmart Avatar and Microsoft Dynamics for the Office of Mental Health and Developmental Programs, and the Office of Behavioral Health.  Short-term supervision of technical specialists involved in program information system support.

23

Newtown, Pennsylvania Specialized Training and Technical Assistance

Preparation of materials and technical training for management-level professional staff for project management process groups, knowledge areas, tools and techniques customized to managed care operations and customer support.

24

Hispanic American Organization, Inc. Healthcare Consulting; Technical Writing

Preparation of materials and technical consultation for the submission of Intake, Evaluation, and Referral Licensure Application to the Commonwealth of Pennsylvania Department of Drug and Alcohol Programs.  Also, prepared materials necessary for submission of Outpatient Licensure; and for the related Procedures Manual.

25

Child & Family Focus, Inc. Project Management; Business Analysis; Finding the Right Information Technology; Healthcare Consulting; Program Development and Implementation; Business Strategy and Model Development

Coordination and preparation of proposal in pursuit of program expansion in Southeastern Pennsylvania.  Consulting to provide strategic planning for the search and selection of automated information systems for operational modernization.

26

Warwick Family Services, Inc. Project Management; Business Analysis; Workflow Process Diagramming; Finding the Right Information Technology; Healthcare Consulting; Technical Writing; Specialized Training and Technical Assistance; Request for Proposal Preparation

Consulting to conduct strategic planning and project management for the search and selection of automated information systems for operational modernization.

rcpa

Rehabilitation & Community Providers Association Specialized Training and Technical Assistance

Provided technical support for Committee Webinars.

lancaster

Lancaster County, Pennsylvania Project Management; Business Analysis; Workflow Process Diagramming; Finding the Right Information Technology; Strategic Planning; Technical Writing; Specialized Training and Technical Assistance

Project management and program development consulting, including efficiency analysis and strategic planning for the completion of information technology solution for the Office of Behavioral Health and Developmental Services, and the Children and Youth Agency.

Consultation and strategic planning for the re-organization of the Lancaster County Coalition to End Homelessness (LCCEH); provide support for information system implementation and website design.

56

Allentown Rescue Mission Healthcare Consulting; Technical Writing

Prepare Intensive Case Management (ICM) submission documents, and written ICM Service Description in accordance with Office of Mental Health and Substance Abuse Services (OMHSAS) regulations, and work with the Mission subject matter experts who will provide information and documents / documentation required to complete the submission.

546

Tidgewell Associates, Inc. Project Management; Business Analysis; Workflow Process Diagramming; Strategic Planning; Program Development and Implementation; Technical Writing; Specialized Training and Technical Assistance; Proposal Development and Production

Project management and business analysis for software installation for the Children’s System of Care for the State of New Jersey, Division of Children’s Behavioral Health Services; (product called CYBER); and for the Lancaster County, Pennsylvania System of Care application (product called LUIS).

Business development consulting; product marketing, customer service, training and product demonstrations, and proposal writing / submission.

Customer process analysis; internal training responsibilities.

Better Health Institute, Inc.

Better Health Institute, Inc. Project Management; Business Analysis; Strategic Planning; Compliance Monitoring; Healthcare Consulting; Program Development and Implementation; Technical Writing; Business Strategy and Model Development; Proposal Development and Production

Authored successful proposal for Non-Hospital D&A service; funding awarded $2.3M for capital development and start-up.

Provided technical consulting services in support of the Better Health Institute, Inc. capital start-up contract ; government relations liaison, assistance for application for licensure to Pennsylvania Department of Health, Division of Drug and Alcohol Program Licensure.

35

Easton Area Neighborhood Center, Inc. Project Management; Business Analysis; Strategic Planning; Business Strategy and Model Development; Budgeting and Financial Report Preparation

Business process analysis; consulting for development of internal automated computer network; provide guidance for refining business processes.
Assist management in grant writing, budget preparation, and financial reporting.
Ongoing consulting for service development, and to assist completion of financial reporting and internal audit preparation activities.

performcare

Community Behavioral HealthCare Network of Pennsylvania, Inc. / PerformCare Behavioral Health Solutions Business Analysis; Workflow Process Diagramming; Program Development and Implementation; Technical Writing; Specialized Training and Technical Assistance; Proposal Development and Production

Aided PerformCare during implementation of New Jersey Children’s Systems of Care
Provided internal training to CBHNP Staff and their County Customer.
Assisted in technical proposal writing for submission.

pinnacle

Pinnacle Treatment Centers Healthcare Consulting; Market Research

Research for development of Substance Abuse capacity.

sbhm

Southwest Behavioral Health Management, Inc. Specialized Training and Technical Assistance

Prepared and Conducted Survey of Contractors and their Managed Care Providers for the Client.

234

Behavioral Health Services of Somerset and Bedford Counties, Inc. Specialized Training and Technical Assistance; Business Strategy and Model Development

Provided Strategic Support and Consultation for Business Plan Development.